客户服务 | 我们关心
Get 5% off
Order parts online and save 5%.
Contact our experienced parts specialists to get the right parts for your equipment, delivered quickly from our 8 parts depots worldwide.
Free technical support 24/7, 365 days a year, for life.
Contact our team of dedicated experts for remote troubleshooting that will get your equipment up and running fast.
190 Field Services Technicians Worldwide.
Available to travel to our customers, the field service team offers services customized to clients’ specific needs, such as installation and commissioning, production line audit, optimization, etc.
Schedule your preferred technician far in advance.
Periodic maintenance performed by qualified personnel will ensure long equipment life, safe operation and optimal performance. Several service agreements available.
Help your operators achieve optimal machine efficiencies.
Training programs cover areas such as operations, adjustments, maintenance, safety, hardware, control system, best practices, troubleshooting, etc.
Take ownership of your new equipment.
The first few months after new equipment is installed and commissioned are critical. Learn how the Client Services team can make this period of time easier.
We believe that the client is the reason we exist and that we must ensure our commitment to the success of his business. DELIVER | RESPOND | IMPRESS | VALUE | EASE | RESPECT
Retrofits & Upgrades
Turn older machine into state-of-the-art equipment. Benefit from the continuous improvement on our equipment, our dedicated team works in partnership with you to optimize your existing packaging machines.
博泰克劳斯致力于为客户提供业内最有价值的服务。我们的产品和服务组合非常广泛，可以满足客户定制化的需求。 我们的主要目标是确保客户获得所需的全部支持，并努力帮助他们达到最高的整体设备效率（OEE）。 我们认为，提供一个充满激情的团队，将客户的利益置于日常决策的核心是至关重要的。